Discover National Directory Assistance
Accurate data at affordable prices.

Automated Batch Processing - Users may transmit files by email or FTP. Our automated system consistently process files within hours by constantly scanning for new files submitted. Approved customers can submit files after hours and retrieve processed files before start of next business day.

Interactive Web Access - Imagine a screen on your computer where you could type in a name and city, state or zip and obtain the most current telephone listing in the United States. Any telephone listing is just clicks away.

MasterFiles™ Reach National Directory Assistance service, has bridged a gateway for companies that rely on current accurate phone records. By employing a unique combination of software applications and dynamic network configurations, Reach ™ enables operators, telemarketers, collectors, and the like, certain services that allow them to search on a real time basis, the directory assistance databases of Ameritech^*, Bell South^*, Cincinnati Bell^*, PacBell^*, Qwest^*, Southern New England Telephone^*, Southwestern Bell^*, and Verizon^*. Each month, millions of telephone records are added, deleted, or amended, therefore it is imperative that you have real-time access to accurate database through MasterFiles.

The Reach411 platform processes over 20 million inquiries to Regional Bell Operating Companies (RBOC) each year, keeping records updated and available to collection, marketing, and the telecommunications industries. A variety of communications companies depend on accurate, electronic directory assistance to increase and maintain customer satisfaction and improve revenues. Inter Exchange Carriers, Wireless Carriers, Competitive Local Exchange Carriers, Carrier Access Providers and others rely on MasterFiles’ expertise and correct information to recapture revenue and improve margins against Incumbent Local Exchange Carriers.

Regional Bell Operating Companies update subscriber listings databases daily!! Are you keeping up with this ever-changing pace? MasterFiles has the solutions for you. MasterFiles provides real-time, instant access to over 130 million listings of US residential, business, and government agencies. MasterFiles has designed and built the hardware, software, and networking components necessary to link these databases in order to provide the most accurate National Directory Assistance (NDA) database available.

MasterFiles has revolutionized the Directory Assistance industry, and has created multiple user friendly options for its' clients. Reach411 Platform, spans two decades of experience and research and development. Reach411 is now available and within your reach! The interactive Reach411 allows users to search electronic directory assistance directories on-line. Matching listings are displayed on users' screens within seconds.

Reach411 embodies the flexibility of our product. The Residential and Business Search feature, for example, lets users search for a phone number and address when name, city, and state are available. The Reverse Telephone Number Search feature allows users to search for the name and address in the event that only the telephone number is available. The Reach411 service was designed for high-speed on-line processing system. Each component is constructed to deliver the fastest response to each search request.

Interactive Web Access - Access through dial-up or dedicated internet connection with any latest version Web Browser. The latest internet technology has been integrated with the Reach411 platform allowing users direct access to Reach411 from any location worldwide. The telephone company subscriber directory is only a Web Browser away. See Demo or Register Now.

HTTP Text Stream Access - Access through dial-up or dedicated internet connection with custom appliction layer. An excellent choice for enterprises to receive the highest data quality wihtout the graphical and XML overhead. Perfect for customized display for intranets.

TCP/IP Connection - Reach411 is now available to any computer platform with TCP/IP capabilities. This capability allows users to access the directory assistance database from any type of computer software and/or hardware platform that supports TCP/IP. Users can now integrate Reach411 into their existing proprietary/non-proprietary applications with the Application Program Interface (API) as an on-line, interactive, real-time service. This special design allows users to incorporate a powerful service that supports current business practices and procedures, instead of limiting the users to their own specific equipment!

Dedicated Connection - Users can now connect to Reach411 through dedicated connections avoiding various internet issues. Call Centers and those with time sensitive mission critical applications/environments will find this solution to be indispensable.

Batch Processing - Batch processing provides users a cost-effective solution to obtain a large volume of accurate telephone numbers or names and addresses. Users may transmit files by email or FTP. Our automated system consistently process files within hours by constantly scanning for new files submitted. Approved customers can submit files after hours and retrieve processed files before start of next business day.